It's very true. Most providers are out of date and lack modern functionality.
That's why I use Gmail. With Gmail I can call and receive calls from friends and family. I can instant message, post status updates to my Buzz account, group chat, video chat, and audio chat.
Can your e-mail do that?
Take a look at the following promo video below. Let's get e-mail back to the way it was meant to be; fun and useful and not full of bloated "apps" that are from places you don't use.